RingCentral Review
RingCentral offers a cheap and affordable Internet based fax service, which will allow you to send and receive faxes online without the need for traditional old fax machines and dedicated phone lines. RingCentral provides one of the lowest priced online faxing services on the market, and you can send and receive up to 300 pages per month in total for just $7.99. One of the best features of the lower priced package with RingCentral is that you get all of the same fax options as the higher priced packages, just with less faxes per month, so if you are a low level fax user you take advantage of the lower prices without sacrificing any usage functions. You will have to watch out though as the overage fees with the lower packages can add up, so if you do go over you could end up paying more in fees than if you have taken out one of the more expensive packages in the first place.
Top Features
RingCentral’s interface panel is straightforward and very easy to use, and you can also use RingCentral to send faxes through other applications on your desktop such as Outlook, which does broaden your options. Other top features include:
• Multiple File Formats – you can send your faxes in over 50 different file format attachments with RingCentral, which gives you a great range of options for sending text documents, spreadsheets, photos, presentations and more.
• Global Contacts – You can receive faxes to and from any online fax number or fax machine in the world, and RingCentral will automatically convert data so that online faxes can pass through the Standard Telephone Network and interface smoothly with traditional style fax machines.
• Compatibility – RingCentral is compatible with both of the main operating systems in circulation, Windows and MAC.
• Desktop Manager – with RingCentral’s desktop controller you can manage all of your faxes, and also any other RingCentral services you have subscribed to such as Virtual PBX (online phone service) or hosted voice mail.
Customer Support
One of the main drawbacks of many online fax services is the lack of 24/7 customer support, but RingCentral does provide a 24/7 telephone helpline (both US and international numbers) although at busy times you may find it a bit tricky to get through, and the website (www.ringcentral.com) is full of helpful information on RingCentral’s services such as complete user manuals, training videos, FAQs and a searchable knowledgebase, which should help you to answer many of the common questions. Customer support is also provided by email, and a representative will get back to you within 24 hours.
Conclusion
RingCentral offers an affordable, reliable online faxing service ideal for individuals and small businesses with a low to medium level fax use, and is compatible with a number of different computer set ups and applications. You can process multiple file formats which gives you a great range of options for faxes (images, documents, spreadsheets etc) and you can easily managed your sent and received faxes from the online desktop manager. One of the main benefits of this service is the excellent website, which tells you almost everything you need to know about RingCentral’s services and also the full back up and support offered by the email and telephone customer help desks.
Pricing
Fax 300, the basic plan of RingCentral allows 300 total incoming and outgoing faxes a month. Click here for the offer and to learn more.